Mobile Native APP: NL-Network-01 (Network error: An IO error occurred sending the request.)

Hi Team

i have recorded native application successfully but while validating script getting " NL_network-01" error.

Please find the below details:
Error Code: NL-NETWORK-01 Message: Network error: An IO error occurred sending the request. Details: java.io.EOFException: HttpConnectionOverHTTP@21cd6662(l:/10.80.35.141:55500 <-> r:genproxy.corp.amdocs.com/10.19.50.20:8080,closed=false)[HttpChannelOverHTTP@25f2e683(exchange=HttpExchange@60f06c59 req=TERMINATED/null@null res=PENDING/null@null)[send=HttpSenderOverHTTP@1b6e10a1(req=QUEUED,snd=COMPLETED,failure=null)[HttpGenerator@51da8bd8{s=START}],recv=HttpReceiverOverHTTP@63aea99e(rsp=IDLE,failure=null)[HttpParser{s=CLOSED,0 of 0}]]]

I tried below ways:
First: Without import certificate in preference.

Second: Unchecked HTTP/2 option under Recording Advanced option

Third: uploaded certificate in preference. but when click start recording getting error"An Error occurred when loading neoload certificate "(SSL Error)