Hi, I am unable to check a virtual user path as it fails with an error message "Load generator:7100" and one more aspect to note is that the agent version cannot be upgraded as it is based on a different major version.
When the log folders were checked, I see below entries - these do not point to any major version conflict.
neoload.agent.Agent: Starting agent (7.0.0;build=20190712-20)...
neoload.Controller: Starting NeoLoad Version 7.0.0;build=20190712-20
Please check the attached file and provide assistance.