Dear Team
We face an issue where Neoload doesn't capture any traffic while recording. User path is not getting generated. Post record completion, usually there will be a pop-up that asks for what needs to be applied for parameters, frameworks to be applied, etc. But this doesn't come and nothing is captured in the user path.
However if a script is already recorded, its replaying without any issues. Contents from the Log file is given below
Please help with a resolution.
2019/12/10 10:38:13 ERROR - neoload.usage.reporting: Error while sending usage report : java.net.UnknownHostException: http://www.neotys.com
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:184)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:589)
at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:668)
at sun.security.ssl.BaseSSLSocketImpl.connect(BaseSSLSocketImpl.java:173)
at sun.net.NetworkClient.doConnect(NetworkClient.java:180)
at sun.net.http://www.http.HttpClient.openServer(HttpClient.java:432)
at sun.net.http://www.http.HttpClient.openServer(HttpClient.java:527)
at sun.net.http://www.protocol.https.HttpsClient.<init>(HttpsClient.java:264)
at sun.net.http://www.protocol.https.HttpsClient.New(HttpsClient.java:367)
at sun.net.http://www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:191)
at sun.net.http://www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1138)
at sun.net.http://www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:1032)
at sun.net.http://www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:177)
at sun.net.http://www.protocol.http.HttpURLConnection.getOutputStream0(HttpURLConnection.java:1316)
at sun.net.http://www.protocol.http.HttpURLConnection.getOutputStream(HttpURLConnection.java:1291)
at sun.net.http://www.protocol.https.HttpsURLConnectionImpl.getOutputStream(HttpsURLConnectionImpl.java:250)
at com.neotys.nl.controller.bj.a(bj.java:89)
at com.neotys.nl.controller.bj.b(bj.java:159)
at com.neotys.nl.controller.bj.g(bj.java:149)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)
2019/12/10 10:39:11 ERROR - neoload.usage.reporting: Error while sending usage report : java.net.UnknownHostException: http://www.neotys.com
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:184)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:589)
at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:668)
at sun.security.ssl.BaseSSLSocketImpl.connect(BaseSSLSocketImpl.java:173)
at sun.net.NetworkClient.doConnect(NetworkClient.java:180)
at sun.net.http://www.http.HttpClient.openServer(HttpClient.java:432)
at sun.net.http://www.http.HttpClient.openServer(HttpClient.java:527)
at sun.net.http://www.protocol.https.HttpsClient.<init>(HttpsClient.java:264)
at sun.net.http://www.protocol.https.HttpsClient.New(HttpsClient.java:367)
at sun.net.http://www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:191)
at sun.net.http://www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1138)
at sun.net.http://www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:1032)
at sun.net.http://www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:177)
at sun.net.http://www.protocol.http.HttpURLConnection.getOutputStream0(HttpURLConnection.java:1316)
at sun.net.http://www.protocol.http.HttpURLConnection.getOutputStream(HttpURLConnection.java:1291)
at sun.net.http://www.protocol.https.HttpsURLConnectionImpl.getOutputStream(HttpsURLConnectionImpl.java:250)
at com.neotys.nl.controller.bj.a(bj.java:89)
at com.neotys.nl.controller.bj.b(bj.java:159)
at com.neotys.nl.controller.bj.g(bj.java:149)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)
2019/12/10 10:39:11 INFO - neoload.apis.server: NeoLoad API Server stopped.
2019/12/10 10:39:38 WARN - neoload.Controller: The preference "[GUI]language" was not found. Use default: "en".
2019/12/10 10:39:39 INFO - neoload.Controller: Elevation state:ElevationState{intValue=1} / has full admin right:false
2019/12/10 10:39:39 INFO - neoload.Controller: Starting NeoLoad Version 7.1.0;build=20191120-35
2019/12/10 10:39:39 INFO - neoload.Controller: OS Version:amd64 - Windows 10 - 10.0
2019/12/10 10:39:39 INFO - neoload.Controller: JVM Version:Oracle Corporation - 1.8.0_112 - Xmx= 1431830528 bytes
2019/12/10 10:39:39 INFO - neoload.Controller: ALPN boot status: present
2019/12/10 10:39:43 ERROR - neoload.usage.reporting: Error while sending usage report : java.net.UnknownHostException: http://www.neotys.com
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:184)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:589)
at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:668)
at sun.security.ssl.BaseSSLSocketImpl.connect(BaseSSLSocketImpl.java:173)
at sun.net.NetworkClient.doConnect(NetworkClient.java:180)
at sun.net.http://www.http.HttpClient.openServer(HttpClient.java:432)
at sun.net.http://www.http.HttpClient.openServer(HttpClient.java:527)
at sun.net.http://www.protocol.https.HttpsClient.<init>(HttpsClient.java:264)
at sun.net.http://www.protocol.https.HttpsClient.New(HttpsClient.java:367)
at sun.net.http://www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:191)
at sun.net.http://www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1138)
at sun.net.http://www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:1032)
at sun.net.http://www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:177)
at sun.net.http://www.protocol.http.HttpURLConnection.getOutputStream0(HttpURLConnection.java:1316)
at sun.net.http://www.protocol.http.HttpURLConnection.getOutputStream(HttpURLConnection.java:1291)
at sun.net.http://www.protocol.https.HttpsURLConnectionImpl.getOutputStream(HttpsURLConnectionImpl.java:250)
at com.neotys.nl.controller.bj.a(bj.java:89)
at com.neotys.nl.controller.bj.b(bj.java:159)
at com.neotys.nl.controller.bj.d(bj.java:217)
at com.neotys.nl.controller.bj.c(bj.java:190)
at com.neotys.nl.controller.bj.h(bj.java:147)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)
2019/12/10 10:39:45 INFO - neoload.apis.server: NeoLoad API Server started.
2019/12/10 10:39:54 ERROR - neoload.Gui: Welcome error: java.net.UnknownHostException: http://www.neotys.com
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:184)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:589)
at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:668)
at sun.security.ssl.BaseSSLSocketImpl.connect(BaseSSLSocketImpl.java:173)
at sun.net.NetworkClient.doConnect(NetworkClient.java:180)
at sun.net.http://www.http.HttpClient.openServer(HttpClient.java:432)
at sun.net.http://www.http.HttpClient.openServer(HttpClient.java:527)
at sun.net.http://www.protocol.https.HttpsClient.<init>(HttpsClient.java:264)
at sun.net.http://www.protocol.https.HttpsClient.New(HttpsClient.java:367)
at sun.net.http://www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:191)
at sun.net.http://www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1138)
at sun.net.http://www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:1032)
at sun.net.http://www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:177)
at sun.net.http://www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1546)
at sun.net.http://www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1474)
at java.net.HttpURLConnection.getResponseCode(HttpURLConnection.java:480)
at sun.net.http://www.protocol.https.HttpsURLConnectionImpl.getResponseCode(HttpsURLConnectionImpl.java:338)
at com.neotys.nl.gui.b4.c(b4.java:3427)
at com.neotys.nl.gui.b4.access$2500(b4.java:155)
at com.neotys.nl.gui.bk.run(bk.java:3400)
2019/12/10 10:39:59 ERROR - neoload.Agents: Cannot register agent: 8080:0:0:0:0000:9090:2345:62%3
2019/12/10 10:39:59 ERROR - neoload.Agents: Cannot register agent: 8080:0:0:0:0000:9090:2345:62%3
2019/12/10 10:39:59 ERROR - neoload.Agents: Cannot register agent: 8080:0:0:0:0000:9090:2345:62%3
2019/12/10 10:39:59 ERROR - neoload.Agents: Cannot register agent: 8080:0:0:0:0000:9090:2345:62%3