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Error when configuring the license server or when running a scenario and trying to use the license

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Hi everyone,

I have a user who's having below error when configuring the license server in Neoload or when he's running a scenario and trying to use the license:

Unknown Error. NeoLoad Web Error
com.neotys.license.data.o: Unknown Error. NeoLoad Web Error
at com.neotys.nl.controller.aC.b(aC.java:570)
at com.neotys.nl.gui.h.e.InstalledLicensesDialog.a(InstalledLicensesDialog.java:370)
at com.neotys.nl.gui.h.e.InstalledLicensesDialog.a(InstalledLicensesDialog.java:230)
at com.neotys.nl.gui.h.e.InstalledLicensesDialog.<init>(InstalledLicensesDialog.java:100)
at com.neotys.nl.gui.h.e.LicenseCategoryPanel.P(LicenseCategoryPanel.java:1515)
at com.neotys.nl.gui.h.e.LicenseCategoryPanel.aa(LicenseCategoryPanel.java:632)
at java.lang.Thread.run(Thread.java:748)

Any idea what's causing this and how to resolve the issue?

Thanks in advance!

Regards,
Shafee


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