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getting javax.net.ssl.SSLException: Received fatal alert: protocol_version error

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bellow is the error observed
Error detected by NeoLoad
Error Code: NL-NETWORK-01 Message: Network error: An IO error occurred sending the request. Details: javax.net.ssl.SSLException: Received fatal alert: protocol_version
Please refer to the documentation for further details and advice

tried with changing the controller config file ssl version, but if i use the wrong one it says hand shake failure and if i use the TLSv1.2 which is the correct one for server getting above error.


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