NeoLoad User Validation Error - CLASSPATH Environment Variable?

Hi,

I've been getting "Error: Load generator localhost: 7100 unavailable" error and understand in order for the user validation / LG agent to work, I can simply unset the CLASSPATH Environment Variable.

However, I need my CLASSPATH Environment Variable to remain set for some of the application to run correctly. Could I add the path of the JAR libraries that NeoLoad needs in the CLASSPATH instead? I know there is unlikely any conflict between the libraries.

If this is possible, what is the value I need to set in the CLASSPATH. I've tried %NeoLoad_Home%\lib\* with %NeoLoad_HOME%\jre\lib\* and that didn't work.

Or is there any alternative solution?

Thank you very much.

Eric