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Blank page on application when opened through neoload while recording?

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Hi, I am trying to record a web application on internet explorer. The main page of the application opens fine when recording. But on clicking one of the options/button on the page which opens another web application it opens a blank page and does not load any content of that application web page. What can be the reason. if I try the same steps manually it works fine and load that page. But during recording that page opens blank .Please can you help this get resolved ASAP.


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